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Verizon Value.

Creating unique, brand-aligned app experiences for both Total Wireless (now Total by Verizon) and StraightTalk.

Project Type

Research, Design

Tools

Figma, Powerpoint, Mural

Role

UX/UI Designer

Prototype

Timeframe

May 2024 - July 2024

References

Overview

The goal of this project is to redesign the digital experiences of Verizon's two main value brand companies, Total Wireless and StraightTalk, to establish distinctive identities for each brand while differentiating them from Verizon's core offerings.

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Total by Verizon

Transform the Total by Verizon app to reflect its new brand identity, creating a seamless and user-friendly experience.

Sketching task: Review the hierarchy of information and actions for the DASHBOARD. How can we make it more user friendly? Think about the main actions and information we want to share. What UI element can best serve that? What supporting information is needed?

Sketching task: Review the hierarchy of information and actions for the DEVICE DETAIL VIEW. Can we combine sections? Is there a better order to things? Do not review specific content or details. Focus on grouping and order.

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Dashboard current state

Device detail view 1.png

Device Detail current state

Process

Phase 1: In-person sketching

Phase 2: Design Variation

Dashboard final sketch

Phase 3: Final Design

Dashboard

My Plans

Change plan

Phase 4: Documentation & Accessibility...and Repeat!

StraightTalk by Verizon

Utilize a ‘white-label’ approach to apply redesign to StraightTalk.

Fonts, colors, UI details (button styles, etc), icons, photography, copywriting voice will change between brands.

Page structure and flow will remain consistent.

Key Takeaways

Project

Completed design process from discovery to handoff in 3 months.

Team

Experience working alongside developers and presenting documentation.

Skill

Knowledge in accessibility principles and practices.

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